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Do you offer Member Assistance Loans or loan payment deferment options for those facing economic instability or unemployment due to Covid-19?

Payment Deferment

If you are experiencing hardship, and need assistance, please request information about our loan payment deferment program. Request information using the form below.  Please note that credit card payments and Home Equity Line of Credit (HELOC) payments are not eligible for deferment. If you are requesting a third deferment, please call 303-573-1170. Third deferments may require additional documentation including but not limited to a letter of hardship, your 2019 W2, 2019 federal tax returns, two recent pay stubs, and your account statements.

Request Deferment Information

If you need assistance with a mortgage payment and your mortgage is serviced through one of Denver Community Credit Union’s service partners, please contact your servicer directly.  Below is the contact information for making a payment deferment request for both of our servicing partners.

Pivot Servicing Group
Website: https://pivotservicing.com/ (You may make an online payment deferment request on this site.)
Phone: 303-952-1070

Midwest Loan Services
Email: [email protected]
Phone: 1-800-262-6574

Member Assistance Loan
This loan is designed to give current members access to funds during this difficult time This loan is a fixed rate, personal loan featuring 4.99% Annual Percentage Rate, for up to 18 months, with the first 90 days’ of payments deferred.  This loan amount is up to 2x net income, or $5,000, whichever is less.  The applicant must demonstrate hardship.  Documentation may be requested.  Income verification is required. Must be a Denver Community Credit Union member for 90 days or more to qualify. Use the link below to apply.

Member Assistance Loan